Shipping Policy
Shipping & Delivery Policy
Thank you for choosing SlateSafe for your modern tablet solutions. We are committed to providing you with a seamless and reliable shipping experience. Please review the following policy to understand our shipping process and terms.
Order Processing
All orders are processed and prepared for shipment within 1-2 business days (Monday-Friday, excluding major holidays). Orders placed after 12:00 PM EST will begin processing on the next business day.
U.S. Domestic Shipping
Checkout is currently available for United States shipping addresses. Sales tax is calculated at checkout. Checkout offers USPS Ground at the rates below. Please note that the delivery times listed are carrier estimates and are not guaranteed by SlateSafe.
Standard / Ground Shipping
- USB-C cable: USPS Ground $5.75
- Samsung Tab A9+ enclosure: USPS Ground free
- Carrier: Shipped via USPS Ground.
- Estimated Delivery: Typically delivered in 3-5 business days after your order has been processed.
Important Note: While we strive to meet all delivery expectations, the delivery times listed are carrier estimates and are not guaranteed. Once an order has been handed over to the shipping carrier, we cannot be held responsible for any delays in delivery. For the most accurate updates, please refer to the tracking information provided by the carrier.
International Shipping
Checkout is currently available for United States shipping addresses only. For bulk or international inquiries, please contact us.
General Shipping Terms
- Order Tracking: Once your order has been shipped, you will receive an email confirmation with a tracking number. You can use this number to track your package directly on the carrier's website.
- Lost or Damaged Packages: In the unlikely event that your package is lost or damaged in transit, please contact the carrier directly to file a claim. We will be happy to assist you by providing any necessary documentation.
- Incorrect Addresses: It is the customer's responsibility to ensure the shipping address is correct. We cannot be held responsible for packages that are delayed, lost, or misdelivered due to an incorrect address. If a package is returned to us, the customer will be responsible for any re-shipping fees.